Digital Workforce
A digital workforce ready to work: monitoring, replying, follow-ups and outbound calls, always on call
Data doesn't flow between ERP, CRM, OA and finance systems, trapping employees in endless manual data shuffling. Digital Workforce uses AI + RPA to take over rule-based, highly repetitive digital tasks, running 24/7 and always on call.
5-10×
Data entry efficiency
99.9%
Task execution accuracy
7×24
Unattended operation
Hours saved today
1,240 h↑ 18%
618
Tasks executed per day
1,240 hours
Hours saved this month
99.6%
Average execution accuracy
468K
Hours saved per year (industry case, hours)
People trapped in "digital hauling" and business slowed by repetitive work
Four chronic problems that nearly every company has.
Repetitive and inefficient
Repetitive work like reconciliation, three-way matching and data entry consumes huge amounts of labor and is error-prone.
Systems are fragmented
ERP, CRM, OA and finance systems don't share data, so it must be moved by hand — slow and inefficient.
Manpower bottleneck
Growth means hiring, and costs rise linearly, with no coverage late at night or on holidays.
Frequent errors
Manually reconciling bank statements with ERP accounts typically takes over 8 hours with error rates as high as 5% (industry report).
A Digital Workforce that is always on call
Six capabilities covering high-frequency, repetitive enterprise scenarios.
Process Automation
It simulates human operations — signing in, entering, comparing and submitting — moving data across systems and adapting to existing ones non-invasively.
24/7 unattended
It runs batches automatically overnight on schedule with concurrent tasks, handling peak workloads as if working the night shift.
AI fusion enhancement
OCR reads scanned documents, NLP understands unstructured data and ASR transcribes speech — moving from mechanical execution to intelligent parsing.
Visual Orchestration
Drag-and-drop graphical configuration and one-click flow generation from recordings let business users orchestrate their own processes.
Coverage and order follow-up
Automatic dialing, recording and statistics; proactive notifications on order status and after-sales follow-ups keep customers from slipping away.
Unified control
Bot fleet management, task scheduling and execution logs leave a full traceable record that satisfies audit and compliance.
Fast, accurate, stable, economical
Four keywords to understand the Digital Workforce.
5-10× efficiency
RPA runs data entry tasks 5-10× faster than people, cutting reconciliation from 8 hours to under 1 hour (industry case study).
99.9% accuracy
Rule-based execution eliminates errors, greatly reducing human data mistakes for stable, predictable quality.
On duty 24 hours
No breaks, no leave, no overtime pay — running 24/7 and handling peak loads with ease.
Low-cost expansion
One-time deployment with operating costs far below manual labor; industry case studies show payback in 6-12 months.
Four typical scenarios that hit real business pain points
Digital employees replace repetitive work with 24/7 coverage across four scenarios: finance, data entry, reporting and outbound calls
Finance automation
Typical Scenarios
Data entry and migration
Typical Scenarios
Report generation and distribution
Typical Scenarios
Business coverage and outbound calls
Typical Scenarios
Give people back to high-value work
Manpower freed up
Employees are freed from tedious repetitive work for higher-value work in R&D, quality and customer service, optimizing how people are deployed.
Cost Restructuring
A manufacturer deploying nearly 1,800 RPA apps saves 468,000 work hours a year; a logistics documentation process frees up the workload of 4-5 people (industry case study).
Compliance Trail
All automated operations are traceable and auditable end to end, reducing the risk of human data errors at the source.
Our Advantages
Ready to Use
Pre-built templates for high-frequency finance, HR, support and supply chain scenarios start working on deployment — no building from scratch
Deep AI integration
RPA plus large models in one: not just mechanical execution, but reading documents, understanding speech and grasping intent
Workforce orchestration
Manage every digital employee on one platform with full control of task scheduling, anomaly alerts and performance dashboards
Ecosystem Collaboration
Integrated with Process Engine and Customer Care to connect process automation through to intelligent service
Enterprise-grade deployment with security and compliance assured
From deployment model to data security, we vet the decision for large-enterprise procurement.
Public cloud SaaS
Ready out of the box with on-demand subscription and minute-level activation, ideal for teams that need to launch fast.
On-premise Deployment
Data never leaves the enterprise, with support for intranet and private cloud environments that meet the requirements of finance, government and other sensitive sectors.
Hybrid cloud architecture
Core data stays local while elastic compute scales in the cloud, balancing security and cost.
All-in-one appliance delivery
Integrated hardware and software work out of the box with no maintenance or integration work, ideal for branch offices and edge scenarios.
Data encryption
TLS encryption in transit, AES-256 at rest, with complete key custody and rotation policies.
Permission control
Fine-grained RBAC permissions plus SSO single sign-on: one identity per person, authorized on demand.
End-to-end Audit
Full, traceable operation logs that satisfy internal control and regulatory inspection requirements.
Compliance certification
Supports MLPS 2.0, the Personal Information Protection Law, GDPR and other compliance requirements, with ongoing tracking of regulatory changes.
Better Together
PROCESS ENGINE
Process Automation Engine
Hand repetitive processes to AI: approvals, follow-ups, data entry and notifications fully automated
CUSTOMER CARE
Customer Care
Omnichannel AI support: instant replies, tiering and human escalation, with service quality auditable end to end
DIGITAL STAGE
Digital Human Stage
A one-stop stage for digital human streaming and presenter videos: avatar, voice, script and streaming fully managed
Give repetitive work to digital employees and give people back to people
Book a demo and deploy your first Digital Workforce.
This page is a product design concept. Features and data are based on industry research; actual capabilities are subject to the official release.