Public Opinion Tower
Real-time sentiment monitoring across the web — alerts, tracing and analysis — to catch and handle brand risks early
Negative sentiment often flares up late at night, and by the time anyone notices, the golden response window has passed. Public Opinion Tower watches 80M+ sources across the web 24/7 with minute-level alerts, chain-level attribution and agent-based analysis, so brand risks are caught and handled early.
10 min
The full process from capture to alert
80M+
Monitored source sites
92%
Tracing accuracy (industry case)
Alerts responded to today
3 minutesAverage Time
7×24
Continuous automated web-wide monitoring
92%
Rumor tracing accuracy (industry case)
89%
Negative-mention detection accuracy (industry case)
48h→2min
Detection to alert (industry comparison)
Public opinion waits for no one; a step late and you miss the golden window
Four public-opinion pain points that damage brand reputation in silence.
There is too much information for humans to read
The web generates billions of items daily; manual review cannot cover it, and critical negative information is easily missed.
Alerts lag and windows are missed
Some brands only discover negative short videos after 48 hours of escalation, missing the golden response window and letting it grow into a full-network crisis. *Based on public industry case studies; subject to actual testing.
No tracing, so responses lack evidence
Without knowing where negativity started or which nodes spread it, responses treat symptoms instead of cutting the transmission chain.
Reports take time and reviews are hard
Sentiment reports assembled by hand are slow and inconsistent, leaving crisis reviews without data support.
Ten capabilities covering the entire public-opinion workflow
Monitoring, early warning, tracing, analysis, response, and review — AI covers every step.
Full-web Monitoring
24/7 automatic collection of news, Weibo, WeChat, Douyin, forums and other media, covering 80M+ sources.
Smart recognition
LLM semantic analysis automatically judges sentiment and spots sensitive words, abnormal spread patterns and bot flooding.
Real-time Alerts
Negative sentiment triggers SMS, email and pop-up notifications immediately, with collection to alert in under 10 minutes and flagship push in just 2 minutes.
Distribution Attribution
It maps the originating platform, spread nodes and key accounts, with 92% tracing accuracy from digital fingerprinting.
Risk analysis
Three-dimensional assessment of spread speed × emotional intensity × account influence, with red/orange/yellow alerts and automatically generated response recommendations.
Automatic reports
Agents generate daily, weekly and topical analysis reports automatically, customized on demand and exported in one click.
Detect early, trace early, respond early
Minute-level alerts
From collection to alert in under 10 minutes, with the flagship plan pushing in just 2 minutes to seize the golden response window. *Based on public industry case studies; subject to actual testing.
Precise AI analysis
89% accuracy in identifying negative content and 92% accuracy in tracing rumors, with red/orange/yellow tiered alerts that cut false alarms. *Based on public industry case studies; subject to actual testing.
Chain-level tracing
Originating platform → spread nodes → key accounts, traceable end to end so responses are evidence-based.
Response loop
Monitoring, alerting, tracing, analysis, response and review are fully recorded, giving crisis response a clear playbook.
Four typical scenarios that hit real business pain points
Real-time sentiment monitoring across the web covers reputation, crisis, competitor and reporting scenarios for early detection and response
Brand reputation monitoring
Typical Scenarios
Crisis event alerts
Typical Scenarios
Competitor activity tracking
Typical Scenarios
Public-opinion report generation
Typical Scenarios
Protect reputation, control risk, buy time
Reputation protection
Watching brand mentions across the web 24/7, catching negativity at the bud and handling negative mentions before they escalate, protecting your long-term brand assets.
Time advantage
Minute-level alerts buy golden time for crisis response — from "discovered after 48 hours" to "alerted in 2 minutes." *Based on public industry case studies; subject to actual testing.
Decision support
Competitor moves, industry trends and real customer feedback in one view, so market decisions rest on data.
Our Advantages
All-element AI
An AI sentiment assistant scanning risks around the clock, spotlight heatmaps and natural-language search across everything
Agent-driven
Multi-agent collaboration automates monitoring, analysis, tracking and reporting end to end, generating reports on demand
Multimodal coverage
Precise capture of text, image and video information across modalities, with official data authorization from major platforms
Closed-loop audit trail
The full path from monitoring to review is traceable, with response records, alert times and owners all documented
Enterprise-grade deployment with security and compliance assured
From deployment model to data security, we vet the decision for large-enterprise procurement.
Public cloud SaaS
Ready out of the box with on-demand subscription and minute-level activation, ideal for teams that need to launch fast.
On-premise Deployment
Data never leaves the enterprise, with support for intranet and private cloud environments that meet the requirements of finance, government and other sensitive sectors.
Hybrid cloud architecture
Core data stays local while elastic compute scales in the cloud, balancing security and cost.
All-in-one appliance delivery
Integrated hardware and software work out of the box with no maintenance or integration work, ideal for branch offices and edge scenarios.
Data encryption
TLS encryption in transit, AES-256 at rest, with complete key custody and rotation policies.
Permission control
Fine-grained RBAC permissions plus SSO single sign-on: one identity per person, authorized on demand.
End-to-end Audit
Full, traceable operation logs that satisfy internal control and regulatory inspection requirements.
Compliance certification
Supports MLPS 2.0, the Personal Information Protection Law, GDPR and other compliance requirements, with ongoing tracking of regulatory changes.
Better Together
DATA GOVERNANCE
Data Governance Hub
Asset inventory, classification and grading, and compliance auditing make data affordable and controllable
CONTRACT GUARDIAN
Contract Guardian
AI contract risk review: clause comparison, risk annotation and version tracking to safeguard every contract
CUSTOMER CARE
Customer Care
Omnichannel AI support: instant replies, tiering and human escalation, with service quality auditable end to end
Let the tower guard your brand 24/7
Book a demo to experience AI-driven public-opinion monitoring and crisis response across the web.
This page is a product design concept. Features and data are based on industry research; actual capabilities are subject to the official release.