Knowledge Hub
Bring enterprise knowledge together, organize it automatically and make it answerable anytime, turning it into the super brain of the team
80% of enterprise knowledge is scattered across documents, spreadsheets and chat logs — impossible to find, use or retain. Knowledge Hub uses RAG retrieval-augmented generation plus LLM semantic understanding to consolidate, organize and answer questions from enterprise knowledge — employees ask in one sentence and get accurate, cited answers in seconds.
92%
AI Q&A accuracy*
300%
Information management efficiency gain*
Sub-second
Full-library search response
*Based on public industry case studies; subject to actual testing.
Knowledge documents
48,362articles ingested
92%
AI Q&A accuracy (industry case)
300%
Information management efficiency gains (industry case)
+30%
Retrieval accuracy versus traditional methods (industry case)
5×
Research analysis efficiency gains (industry case)
Knowledge scattered everywhere is the biggest hidden waste
Four chronic knowledge management problems are slowing every team down.
Cannot be found
Knowledge is scattered across departments' documents, spreadsheets and chat logs; keyword search fails and key information passes person to person.
Cannot be retained
Veteran experience lives only in individual memory, so knowledge leaves with the person and the same problems recur.
Cannot be managed
Document versions are chaotic and permissions uncontrolled; outdated policies keep circulating after updates, creating real risk.
Cannot be used
Massive document collections go unused; knowledge sits on servers without becoming team productivity.
Eleven capabilities that turn knowledge into productivity
Capture, organize, Q&A, and governance across the full knowledge lifecycle.
Multi-source knowledge collection
Drag and drop Word, PDF, Excel, PPT, scanned documents or web pages, with Confluence migration and bulk import.
Smart document parsing
Documents in any format convert to text automatically and are split into knowledge chunks by semantic logic to preserve complete meaning.
Vectorized into the store
NLP automatic cleaning and vectorization, plus automatic crawling of online documents, greatly reduces ingestion work.
AI Q&A
RAG retrieval-augmented generation with pure natural-language Chinese Q&A and cited answers.
Multi-model engine
Supports dynamic switching or mixed calls across models such as Hunyuan and DeepSeek to balance cost and performance.
Knowledge Graph
Knowledge extraction, relational reasoning and visualization reveal the knowledge network and missing links.
Access Control
Set read, edit and export permissions by role or department, with separate authorization for confidential documents.
Version Management
Version history plus multi-user collaborative editing keeps content always current and accurate.
Smart recommendations
It proactively pushes relevant materials based on employee behavior and interests, so knowledge finds people instead of the reverse.
Multimodal Fusion
Search text, images, tables, audio and video in one place — ask once and hit the whole knowledge base.
Data Analytics
It tracks document usage and user behavior, generating reports that support knowledge operations decisions.
From a document repository to a knowledge hub
Semantic understanding
It understands question intent and context, not just keywords, answering complex professional questions precisely.
Traceable answers
The RAG architecture attaches citations to answers with up to 92% Q&A accuracy, effectively solving the hallucination problem of large models.
Dynamic self-learning
Answers keep improving with user feedback and new data, so the knowledge gets smarter with use.
Multimodal Fusion
Search text, images, tables, audio and video in one place — ask once and hit the whole knowledge base.
Four typical scenarios that hit real business pain points
Unstructured knowledge such as product manuals, technical docs and support conversations is consolidated, with instant Q&A for R&D, training, policy and support scenarios
R&D knowledge Q&A
Typical Scenarios
New employee training and mentoring
Typical Scenarios
Unified management of policy documents
Typical Scenarios
Knowledge support for customer service and after-sales
Typical Scenarios
Knowledge assets grow more valuable with use
Efficiency leaps
Finding knowledge goes from half a day of digging to seconds of Q&A, sharply shortening onboarding.
Knowledge Capture
Veteran experience and project retrospectives are captured automatically, so knowledge stays when people leave and organizational capability is retained.
Secure and controllable
Fine-grained access control plus version tracking give tiered authorization for sensitive knowledge and assured compliance.
Our Advantages
Positioned as the knowledge hub
An upgrade from storage and retrieval to intelligent understanding and generation, covering the full knowledge chain from capture to update to application
Hybrid retrieval
Vector search, keyword search and metadata filtering give a clear edge on complex professional questions
On-premise Deployment
Supports on-premise deployment and private vector databases, so sensitive data never leaves the company
Tacit knowledge mining
Knowledge extraction plus model reasoning to mine tacit experience and answer precisely
Enterprise-grade deployment with security and compliance assured
From deployment model to data security, we vet the decision for large-enterprise procurement.
Public cloud SaaS
Ready out of the box with on-demand subscription and minute-level activation, ideal for teams that need to launch fast.
On-premise Deployment
Data never leaves the enterprise, with support for intranet and private cloud environments that meet the requirements of finance, government and other sensitive sectors.
Hybrid cloud architecture
Core data stays local while elastic compute scales in the cloud, balancing security and cost.
All-in-one appliance delivery
Integrated hardware and software work out of the box with no maintenance or integration work, ideal for branch offices and edge scenarios.
Data encryption
TLS encryption in transit, AES-256 at rest, with complete key custody and rotation policies.
Permission control
Fine-grained RBAC permissions plus SSO single sign-on: one identity per person, authorized on demand.
End-to-end Audit
Full, traceable operation logs that satisfy internal control and regulatory inspection requirements.
Compliance certification
Supports MLPS 2.0, the Personal Information Protection Law, GDPR and other compliance requirements, with ongoing tracking of regulatory changes.
Better Together
MEETING MEMORY
Meeting Memory
Meetings captured as they happen: transcription, speaker identification and automatic action item extraction mean notes are ready when the meeting ends
DATA COCKPIT
Data Cockpit
Business data on one screen — metrics, trends and anomaly alerts — so decisions rest on data
ORG SYNC
Org Sync Brain
Projects, tasks, documents and knowledge in one network, with AI backing collaboration throughout
Every question gets a knowledge-grounded answer
Book a demo to experience the AI-driven enterprise knowledge hub.
This page is a product design concept. Features and data are based on industry research; actual capabilities are subject to the official release.